I PHONE CANNOT CONNECT TO WIFI
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-09-2020 09:41 AM
I purchased a good as new Iphone 6s from EE 3 months ago. Last week it would search for but not connect to wifi even though pc, wifes Iphone and tablet were all connected via the same router. Still will not connect even though I have gone through everything recommended to rectify this online. i.e. Toggle wifi off and on, restart, forget network, turn off airplane mode, restart router, etc, etc, Still not working, cannot access social media, you tube videos, etc. Yesterday I put it into our local phone tech shop. Is there a problem with an internal aerial in the phone? should I be experiencing this with an albeit old phone but only 3 months old sold by EE?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-09-2020 08:59 AM
Hi @ALOIS.
The warranty of your device with Apple lasts 12 months.
I would recommend speaking with our technical care team or speaking directly with Apple to find all your options.
Katie 🙂
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
14-09-2020 07:40 PM
Thanks, I will.
Regards,
Graham.

- « Previous
-
- 1
- 2
- Next »