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How do i know when my order has been dispatched

Philbearne7
Visitor

I ordered a samsung on contract 2 days ago and it was succsesfull and it stated i would have a text message with the details of delivery but i still have not recieved the message and i cant find out whats going on with my order? 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Philbearne7   You’ll be sent a tracking number to track your order.  Best call customer services to inquire about this though. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hello @Philbearne7

 

Thanks for coming to the community and for joining EE 🙂

 

What Samsung device did you order?

 

Did this show in stock when you ordered?

 

Speak soon.

 

Leanne.