Community Activity

PAC code

I have text 65075 on my phone and asked for PAC and keep getting a reply saying we did not catch that ! I am leaving EE early after 21 years costs to use phone abroad outside of EU are non competitive - how do I get my PAC code ?

Resolved! Bill

Ive been quite lazy in not monitoring my mob phone bill for a while. It’s now much more than I expected the following are of interest :1) unlimted data use age : do I really need this ?2) calls to 08456 prefix : not sure of this one.

Alan241 by Contributor
  • 730 Views
  • 14 replies
  • 3 Helpful

Resolved! One off charge??

Hi, I’ve recently joined EE and have logged into my account for the first time to see my first bill and under extra chargers is this-  I haven’t chose to pay for my phone outright and i am still being billed for my contract alongside this. It has no ...

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No update on job application

Hi,I applied for a role in one of your stores over a month ago and I'm yet to hear anything back and my application still says 'In Progress'.I noticed a week or two back that the job has been completely relisted with new posting date and everything s...

AWS94 by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

WiFi Pro Booster not getting a signal

I’m stumped with this. According to the EE app (manage, broadband) both my boosters show as ‘getting no signal’, if I click on them, they show as online (confirmed by the aqua light on the boosters) and that devices are connected to them and working....

Tinbum73 by Contributor
  • 2781 Views
  • 36 replies
  • 6 Helpful

Resolved! Cant access bill details

Went to renew my BB contract with BT and they told me it had to be done through you. did this and had floods of emails from you for some reason very annoying. Change came into effect and all working normally but I cannot access details of my bills.I ...

Ayl30 by Explorer
  • 406 Views
  • 7 replies
  • 6 Helpful

Broadband Bill is not Broadband but my mobiles!

`I have spent some months now trying to sort out a number of issues with EE.  Some I have managed to solve but I am still unable to see my broadband bills even though they send through a notification, on e-mail,  saying this is my latest broadband bi...

SHTH by Investigator
  • 7 Views
  • 0 replies
  • 0 Helpful