How do I claim the Xbox Ultimate and Galaxy Note Accesory Pack offer for Fold3

[SethSquall]

I was told that I would receive details on how to claim them when the phone was delivered to me but I can't see anything that directs me on how to claim either?

[Christopher_G]

Hi @SethSquall 

How long ago did you receive the phone? You should receive a text message from EE 14 days after with information on how to claim.

Chris

[SethSquall]

Hi Chris, I got it today.

[Christopher_G · Accepted solution]

Ah, brill @SethSquall. Happy new phone day. 🙂

You'll get the message in 14 days time with an activation link to follow.

Chris 🙂

[rhodey20-2903]

hi when did your order your fold feels like ive been waiting ages for my to come

[Gary6293]

I have had the phone for 14 days now and haven't had anything for claiming the pack or xbox game pass ultimate any help on this would be appreciated @Christopher_G 

[Jon_K]

Hi @Gary6293.

Welcome to the community.

If you don't receive a text after 14 days I'd recommend getting in touch with our Customer Care team about this.

They will be able to access your account and help you further.

Jon