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How do I cancel an order?

Js2_
Visitor

‎18-04-2020 08:29 AM

Ordered the wrong phone and need to cancel. Phoned up but was told I need to cancel the order online. 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎18-04-2020 02:34 PM - edited ‎18-04-2020 02:35 PM

If you signed up to your plan online or over the phone: 

  1. fill in this cancellation form
  2. email it to channel.returns@ee.co.uk or post it to: 

Channel Returns

Mercia House

Senhouse Road

Darlington DL1 4YB

    3. our team will be in touch with further instructions

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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