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19-07-2021
11:42 AM
- last edited on
19-07-2021
12:03 PM
by
DanielPA
Hi
A while ago a friend of mine gave me a Huawei Phone. Its a P20 and its on EE. I need to get this off EE and onto another network but neither I or my friend has an EE account and I am told that he has no further details of the phone or its contract etc.
How can I go about this and will there be a cost ?
Regards : xxxxx xxxxxxx
[mod edit: please do not post personal information on the public board. Thanks!]
Solved! See the answer below or view the solution in context.
19-07-2021 01:14 PM
@hbuckley you need to call customer services to request this to be unlocked there will be a unlocking fee of £8.99 and it will take up to 10 days. This is your only option with a secondhand device.
19-07-2021 01:14 PM
@hbuckley you need to call customer services to request this to be unlocked there will be a unlocking fee of £8.99 and it will take up to 10 days. This is your only option with a secondhand device.
19-07-2021 01:45 PM