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Having problem with my WhatsApp account do I contact ee or whatsapp

Nigel90
Explorer

‎29-10-2020 01:49 PM

There is a contact on my WhatsApp account with sexually explicit messages on but I don't know who it is do I contact WhatsApp or ee

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎29-10-2020 01:59 PM

@Nigel90   You have to contact What’s app about this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎29-10-2020 02:04 PM

Just to add to @Chris_B answer, and add some context to WhatsApp in general.

 

EE provide a data connection to the WhatsApp service when you're using mobile data, if you're using WiFi then the broadband supplier does this instead.

0 Helpful
Nigel90
Explorer
In response to Chris_B

‎29-10-2020 02:06 PM

Hi would you know if that is via email or phone if by phone would you know the number 

0 Helpful
BrendonH
Community Hero
Community Hero
In response to Nigel90

‎29-10-2020 02:18 PM

Have you tried googling for their contact details?


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
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Techhead
Expert Contributor
Expert Contributor
In response to Nigel90

‎31-10-2020 07:03 AM

In WhatsApp settings, go to Help then Contact Us 

 

Alternatively, in the problematic chat Contact Info just tap on Report Contact. 

0 Helpful