Community Activity

Sim only upgrade

I currently have a sim only, I am in month 16 of a 24 month contract and I pay £33 a month at the minute, I am able to upgrade for free right now, I have seen the same sim only deal I am on now for £24 a month for 12 months then £48, 24 month contrac...

as1994 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by Investigator
  • 7497 Views
  • 140 replies
  • 34 Helpful

Digital home phone

I have just returned to EE my broadband started on 17th march my home phone was to start the same day, it is now 4 days later and still no phone after many phone calls i am now being told it could be another 3 days. i have checked through the EE app ...

GBY74 by Explorer
  • 57 Views
  • 2 replies
  • 0 Helpful

SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by Investigator
  • 51 Views
  • 10 replies
  • 0 Helpful

Unable to stream ITVX live via my EE box

Dear EE Customer Support,    I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, bu...

JCH8967 by Visitor
  • 67 Views
  • 2 replies
  • 0 Helpful

5G Hub HH20C: Web password completely unknown

Hi,Someone kindly donated a 5G hub (HH20C) to me. However I cannot access the web page interface (192.168.1.1) as I don't have the password. I have asked the donor for the information from the "Keep Me Card".....but they can't find it. Also some brig...

GaryTG1 by Investigator
  • 176 Views
  • 5 replies
  • 1 Helpful

Price cap

Why can’t I change my spend cap online? Have tried but keeps saying unavailable 

Mcookie by Explorer
  • 32 Views
  • 3 replies
  • 0 Helpful

No network in Vienna

I am currently in Vienna and have no network signal. I have restarted my phone, turned roaming on/off (I have used this phone abroad before), manually selected a network but nothing. My husband who is also on ee has full signal. I have contacted ee u...

LisaJ08 by Investigator
  • 22 Views
  • 3 replies
  • 0 Helpful