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Google Pixel 4 screen burn/screen bleed

Bottles
Visitor

‎24-01-2021 10:48 PM

Hi,

 

I've had my Pixel 4 for just over 12 months now on contract with EE. My phone has developed a screen burn in the bottom left corner which is extremely annoying and unexpected for a phone that's just turned 12 months old. 

 

My question is whether I need to lodge a warranty repair with EE or do I need to go straight to the manufacturer (Google)?

 

Thanks,

 

Ben

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎25-01-2021 11:11 AM

Hi there @Bottles

 

Thanks for coming to the community. 

 

If you are in warranty, you can book a free repair with EE or the manufacturer of your device. 

 

If you give us a call on 150, or use our online trouble-shooter tool we will let you know your next steps for booking a repair 🙂

 

Thanks. 

 

Leanne. 

0 Helpful