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Smart Hub Plus - Fibre installation

Hi I had an open reach gentleman connect ee Smart Hub Plus to fibre.  Aqua light is stable, iPlayer working, phone working and in settings WiFi is showing connected to new hub.  It all seems to have worked without me doing very much at all.This eveni...

Billing

Hi I would like to change the date of my direct debit  I've tried doing this online but for some reason it won't let me just got my new device today. 

Roblox

I need some help. My daughter can't access her roblox account and yet I'm still paying a monthly subscription. I've tried to cancel but sont know how... any help is appreciated. 

Chez34 by • Visitor
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Complaint

Hellodo you have email for complaints as EE has been driving me mad by taking large sums £699 - £900 from my bank account using the direct debit details. I'm a pensioner and dont understand why I keep having to raise indemnity to get money back. It's...

Mal333 by • Visitor
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Holiday

I’m going to Spain July and would like to know what I need to do to use my phone abroad?last year they cut me off as I used everything and couldn’t phone my sick mum. Please help. 

Esim qr code

I'm upgrading from pixel 7 to 9,  both on EE. Pixel 9 says I should be able to find a qr code thats been sent to me. But don't have anything in email, text, or package phone was received in. Anything I'm missing? Thanks!

Unable to use EE services

I have been unable to text or call 150 from my EE phone for a while now but today a new problem has appeared... I have a voicemail that I cannot listen to as it hangs up after 16 seconds after the usual 'make a greeting' message. The service from EE ...

simba82 by • Investigator
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