Community Activity

Nintendo Switch 2 Bundle

Hey there, I recently purchased one of the NS2 bundles with the EE app, the upfront payment went through but afterwards it was just a blank page with no confirmation email or text, I would normally not be to fussed about this but with there only bein...

Resolved! Visual Voicemail

I’ve just renewed my EE mobile sim only plan and visual voicemail  has been deactivated .  I texted IPHONE VISUAL to 150 but haven’t received a response.  The EE app wasn’t any help either.  Does it take a day or so to receive a text response regardi...

Direct debit

Direct debit was taken last month but not this month.I have checked my bank and it says its set up.Had a text to say I need to pay.Why is this? 

Mobile broadband 4G

Hi, To improve the signal strength of my Mobile broadband ee 2nd line support have suggested an external antenna that is then cabled to an internal router, has anyone user experience of this upgrade and pictures would be great to understand what the ...

Order

I ordered a phone 3/06/25Had a confirmation email but nothing since?

Netflix activation problem

Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...

Colin131 by Explorer
  • 2760 Views
  • 9 replies
  • 7 Helpful

Switch2 Bundle Missing £50 GameCard.

Hi I ordered the switch2 bundle with Mario kart, camera, extra joycons, in the box was a code for Mario kart, and 2x12month Nintendo online codes, I’m missing the EE £50 GameCard that was included in the bundle. How do I claim this?Thanks, Ben.

Benno86 by Established Contributor
  • 12 Views
  • 0 replies
  • 0 Helpful

not getting what is advertised

I bought EE unlimited sim plan , which provides Apple Watch unlimited data shown in advertisement . Now EE customer care says we can't provide you the watch connection as your credit history does not allow . Why would they provided me the sim in firs...

Neeraj216 by Investigator
  • 46 Views
  • 4 replies
  • 0 Helpful

Carrier update 64.1 ?

Hi,I have just sen a carrier update to 64.1.  Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE.