Galaxy tab s6

[Loopylou13]

I have just upgraded to the galaxy tab s6 and I keep getting a message saying sim not provisioned for voice and I also can't send messages.  I have the galaxy tab s4 and I didn't have a problem with doing both on that, any ideas? TIA 

[Chris_B]

@Loopylou13  Try taking the Sim card out and giving it a clean and placing it back in the device.  You might need to order a replacement Sim card as the Sim card could be faulty.

[Loopylou13]

Thank you for your reply, i have had to order a new sim as the one i have is faulty but thanks for your help 😊 

[Katie_B]

Please be sure to let us know if this resolves your problem @Loopylou13. 

Katie 🙂

[Loopylou13 · Accepted solution]

Sim card was faulty new one sent out and working fine 🙂 

[Leanne_T]

Thanks for coming back and letting us know @Loopylou13 

Have a lovely weekend.

Leanne 🙂