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Friends and family discount has disappeared

Samstorey94
Visitor

‎25-09-2021 12:09 PM

I have had friends and family for atleast 6/7 years and I have just upgrade my contract to sim only and my friends and family discount has not transferred over, can anybody help me? 

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎25-09-2021 12:13 PM

Hi @Samstorey94

 

Thanks for coming to the community. 

 

If you get in touch with our Mobile Care team on 150, they will help get this looked into. 

 

Let me know how you get on. 

 

Leanne.

0 Helpful
Teemeans
Star Contributor
Star Contributor

‎29-09-2021 06:24 PM

@Samstorey94  Did you get this sorted ? 

0 Helpful
Leanne_T
EE Community Support Team
In response to Teemeans

‎30-09-2021 08:51 AM

Hi @Teemeans

 

Thanks for coming back to me. 

 

Do you have the same query? 

 

Leanne.

0 Helpful