Free BeatsX

[JeromeEstrada]

I was wondering if my SIM plan was eligible for the BeatsX as I took out the 200GB £23 SIM plan but with my discount, it was £18.40.

[Katie_B]

Hi @JeromeEstrada. 

If you purchase a SIM or phone with a free gift you will be eligible even with a discount applied. 

When did you purchase the SIM as this offer has now ended?

Katie.

[JeromeEstrada]

I ordered my SIM on 30th of September

[Katie_B]

Thanks for confirming @JeromeEstrada. 

Have you received a text regarding the free BeatsX?

Katie.

[JeromeEstrada]

No I have not, although I did not activate my SIM until the 3rd of October during that time I was still waiting for my old number to transfer to EE. 

[Katie_B · Accepted solution]

Hi @JeromeEstrada. 

I would recommend giving us a call so our customer care team can check the status of your claim. 

Katie 🙂