Find my Phone

bluesbaby75
Established Contributor
Established Contributor

Hi.   I recently bought a new iPhoneSE20, to replace my previous iPhoneSE. The old one was cleared back to factory settings in order to be sold. soon.  However, I happened to see on my Mac Pro on "Find my Phone" that the old one is still showing, along with my other Apple items, the Mac Pro , iPad, new phone.  A message under the old phone says " if you do not recognise this device, delete it ( how?) and change your password! ( Apple ID? or EE password?)    Do I need to worry about this , and will it affect the new buyer?   Thanks..

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @bluesbaby75 

 

Please see here: 

 

https://support.apple.com/en-gb/HT201351

 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @bluesbaby75 

 

Please see here: 

 

https://support.apple.com/en-gb/HT201351

 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.