Community Activity
Migrating from BT to EE
Good morning, I am Mike,While speaking with EE mobile on Monday about contract pricing,I was convinced that I should move my broadband package, whichstarted while on the phone, after all the form filling etc., I was toldthat I didn't have to do anyth...
Being added to an A/C as a 3rd party contact via call with Customer Services
Good Afternoon, Just seeking clarity on something - My father is the account holder and bill payer - however I am the primary user of the internet in our house. I did some research on these forums and found that it's possible for an account holder to...
Resolved! How to make a complaint
My 80+ mum has just had an early cancellation bill for over £600 due to a cold caller BT/EE representative informing her that her landline was out of contract. Now she has a landline that cannot accept incoming calls.help and advice needed please
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Unusable phone and PS5 con
I wonder if anybody else has had similar. I switched to EE after 16 years with O2. Went for a sale pitch honour magic fold phone(do not get) after3 months started having problems tried to report it but no reply, I then started getting lines across th...
Smart hub
EE diagnosed hub fault as I had no internet connection hard wired or wifi. Have a smart hybrid but does not help as will not connect to hub. Awaiting delivery of new hub.
I desperately need help with activating a new pre paid sim please🙏
I have bought an EE 120gb data sim for my rut950 4g router. I have put the sim into the router but nothing is happening. I can't put the sim into my phone as it is a different size. Please help as I have read that the sim will need to be activated by...
Resolved! Use my phone in Australia
I want to add on the option to use my phone while I’m on holiday in Australia