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01-01-2021 03:28 PM - edited 01-01-2021 03:31 PM
01-01-2021 04:23 PM
Hi @Vicki77
You will need to claim from Apple via your warranty.
Have you tried restarting them first?
Thanks
01-01-2021 08:21 PM
They were a Christmas present so only opened on Christmas Day. The problem is the right AirPod dies within a couple of minute even when they say fully
charged. So the left one is the only usable AirPod
02-01-2021 08:21 AM
Hi @Vicki77.
Did you get these from an EE Store?
As @Northerner has mentioned, you'll be within your Apple Warranty if you've had them less than 12 months.
Jon