Failed: Change the default password for additional security

[mobicycle]

As per Page 16 of the 4GEE Router User Manual

Log in to change your 4GEE WiFi device SSID and password, or change other basic settings.

Default username: admin

Default password: admin

Note: You will be forced to change the default password for

additional security

Once I change the default password, I am unable to log in again.

Box titled- Log in password

Enter administrator password - [I enter new password}

Response: "The log in times used out, please reboot and try again."

Why isn't my password updated in the system????

[mobicycle]

"Password should be 8-16 characters and include numbers, letters, and special characters. E.g. Ab12C3!d."

[XRaySpeX]

Do you mean the 4GEE Home Router ?

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@mobicycle wrote:

Response: "The log in times used out, please reboot and try again."

That does not make sense. You sure it didn't say you've supplied the wrong pwd?

Did you try rebooting?

[mobicycle]

My previous password was 16 digits in length

• @QjTCE7j0V#dWKiA

EE's example password works fine. I am able to log in a second time after using this password

• Ab12C3!d

[mobicycle]

I tried rebooting

Yes, this device is the device I have - 4GEE Home Router

[XRaySpeX]

So it's working now?

[mobicycle]

If I use their password - Ab12C3!d - it works.

If I use my password - ##### - it does not work.

[XRaySpeX]

Try just using an alphanumeric pwd & then add special chars to it & see which works.

[mobicycle · Accepted solution]

Aha! My password creator was set to 20 characters. The max is 16 characters.

I redid my password and it worked 🙂

Thank you @XRaySpeX for helping me work through this issue!

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.