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FaceTime and imessage not activating

Fraggle1903
Explorer

‎19-12-2020 08:32 PM

FaceTime and iMessage is not activating on sim only contract 

I have reset, checked numbers and tried several fixes

Help!

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎19-12-2020 09:03 PM

Hi @Fraggle1903 

 

Have you followed thus guide?

 

https://support.apple.com/en-gb/HT201422

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Fraggle1903
Explorer
In response to Northerner

‎19-12-2020 10:21 PM

Hi thank you. Yes I have...I’ve tried every fix I can find! EE have
suggested called apple.
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Fraggle1903

‎20-12-2020 09:05 AM

Hi @Fraggle1903,

 

Welcome to the EE Community. 🙂

 

Were Apple able to help?

 

Thanks

 

James

0 Helpful