FaceTime and imessage not activating

Fraggle1903
Explorer

‎19-12-2020 08:32 PM

FaceTime and iMessage is not activating on sim only contract 

I have reset, checked numbers and tried several fixes

Help!

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎19-12-2020 09:03 PM

Hi @Fraggle1903 

 

Have you followed thus guide?

 

https://support.apple.com/en-gb/HT201422

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Fraggle1903
Explorer
In response to Northerner

‎19-12-2020 10:21 PM

Hi thank you. Yes I have...I’ve tried every fix I can find! EE have
suggested called apple.
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Fraggle1903

‎20-12-2020 09:05 AM

Hi @Fraggle1903,

 

Welcome to the EE Community. 🙂

 

Were Apple able to help?

 

Thanks

 

James

0 Helpful