cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Extra charges

Hewsonxx
Investigator
Investigator

Hi , my contract for my Apple Watch ended 27/07/2020 however I’ve received a charge of £11.80 for the use of the watch from 02/08/2020 - 02/09/2020 , why would this be ? 
the watch hasn’t been used since 06/2019 as it’s been broken so I haven’t even used it to create extra charges

 

thank you 

kayleigh

4 REPLIES 4
Katie_B
EE Community Support Team

Hello @Hewsonxx

 

Thanks for coming to the community. 

 

Have you requested to cancel the plan?

 

If not, this will continue on your account. 

 

Katie 🙂

I wasn’t aware that this was something I had to do, how do I do that? 

thank you

kayleigh

Katie_B
EE Community Support Team

Hi @Hewsonxx

 

If you wish to apply a cancellation notice please give us a call on 150

 

Katie 🙂

XRaySpeX
EE Community Star
EE Community Star

These contracts don't just end, just the min. term expires. After the min. term they just carry on at the same price on a rolling month's notice basis until you explicitly cancel or upgrade.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP