Existing contract but want to add a line and pay with a separate direct debit

BradBridgewater · ‎29-11-2021

I want to add another line to my existing contract but it won’t give me the option to pay with a different card/direct debit to my existing contract. Any solution to this?

XRaySpeX · ‎29-11-2021

No, if you add an additional line to your existing a/c there can only be 1 bill with 1 payment method.

If you take it out as a separate contract & forgo the 10% discount for an additional line you will have a separate a/c with its own bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎29-11-2021

No, if you add an additional line to your existing a/c there can only be 1 bill with 1 payment method.

If you take it out as a separate contract & forgo the 10% discount for an additional line you will have a separate a/c with its own bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Existing contract but want to add a line and pay with a separate direct debit