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Existing contract but want to add a line and pay with a separate direct debit

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BradBridgewater
Contributor
Contributor

‎29-11-2021 03:49 PM

I want to add another line to my existing contract but it won’t give me the option to pay with a different card/direct debit to my existing contract. Any solution to this? 

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XRaySpeX
Grand Master
Grand Master

‎29-11-2021 04:05 PM

No, if you add an additional line to your existing a/c there can only be 1 bill with 1 payment method.

 

If you take it out as a separate contract & forgo the 10% discount for an additional line you will have a separate a/c with its own bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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XRaySpeX
Grand Master
Grand Master

‎29-11-2021 04:05 PM

No, if you add an additional line to your existing a/c there can only be 1 bill with 1 payment method.

 

If you take it out as a separate contract & forgo the 10% discount for an additional line you will have a separate a/c with its own bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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