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Esim on Galaxy Watch Question on a Reset

iggyg
Contributor
Contributor

‎11-08-2020 08:25 PM

First of all a huge thanks to technical who activated a Esim data plan on my Active 2 LTE watch purchased from a major online store, the whole process was effortless and paired up with my S20 perfectly

I am very pleased with the result.

One question if I reset my watch do I lose the data on my Esim or is it still there when I restore ?

Thanks

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎12-08-2020 06:59 AM

@iggyg   You should get the option to retain the data plan when you restore. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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BrendonH
Community Hero
Community Hero
In response to Chris_B

‎12-08-2020 07:01 AM

No the data on rain won't be lost.

 

Soon as you start the watch pairing process again it'll let you choose EE as a network etc and it will work as before.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
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