Community Activity

Roaming Add-on's confusion

HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...

Resolved! The TV TNT bundle issue

Good evening all.Purchased on Wed 19th Feb, Received my TV on Friday 21st. I had tried to buy via the web page however has issues, so called 150 and purchased [the same TV and 24 months TNT sports offer offer] there. The gent I chatted with was excel...

dessy10 by Explorer
  • 236 Views
  • 8 replies
  • 3 Helpful

Abroad in the US, can't call or text 150

I'm abroad in the States and I have a contract with EE that includes roaming. I am able to use data but I can't send or receive texts or calls, including to 150. I have tried turning the phone on and off, as well as switching the network selection. 

No Internet

They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore. 

IMG_7010.png

is store.ee.co.uk legit?

Hi,I just wanted to purchase from the website - store.ee.co.uk and just wanted to check if this is legit or a scam. I was looking for a grade A phone. Does anyone have any experience with this webiste buying phones? Please let me know Thank you

prxtxxk by Explorer
  • 20 Views
  • 1 replies
  • 1 Helpful

Google Pixel 8a free ear buds

Hello,I purchased a Google Pixel 8a on January 31st 2025 as an upgrade. I was promised to have the free Google ear buds sent out but I never received them. I also never received an email confirming this but when I spoke to the member of staff online ...

Help at EE Stores?

I have a basic Nokia phone. Not a Smartphone. I went to an EE store to ask for help with this phone. I have a some £30 credit with EE on this phone. The assistant was more interested in a game being played on an iPhone but eventually made an effort t...

Latest from our Blog

EE Learn Live

This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...

0 Comments

Passkeys for your EE ID

This month we’re helping you get super secure with the launch of passkey. Set up passkey from the EE app (or the Profile section on ee.co.uk) and you’ll be able to use it to log in, instead of remembe...

15 Comments

New locations for 5G standalone

  We’re bringing our 5G standalone network to 16 new locations before the end of the year with more locations to follow. That means EE’s most advanced mobile network will be live in more than 30 major...

0 Comments
X
LinkedIn
Facebook
YouTube