Ee perks

Cdcen
Explorer

My problem is my work firewalls are blocking the validation email. Is there another way too access around as I can't validate an email that is blocked out. Would my ID not work?

9 REPLIES 9
Katie_B
EE Community Support Team

Hello @Cdcen

 

Thanks for coming to the community. 

 

Yes, you can register using your personal email and upload your work ID for proofs. 

 

Katie 🙂

Cdcen
Explorer
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Hi

Can you? Can you advise me how please!

E
Jon_K
Former EE Employee

Hi @Cdcen.

 

You would do this at the point of registration in our Perk Portal.

 

Jon

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So it just comes up with the email domain is not registered with perks as my personal email is either Gmail or hotmail
Jon_K
Former EE Employee

Hi @Cdcen.

 

Do you have a work email address?

 

You can create the account with your personal email address further down the page but we need to verify your work email first.

 

Jon

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Hi yes and I have used it but it wants me to verify an email you send in the my work email and the firewalls prevent this
Jon_K
Former EE Employee

Thanks @Cdcen.

 

Are you able to speak to your work IT department about this?

 

They may be able to help you to get the email.

 

Jon

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And so the saga continues. I can use a different work email but it now says my details are already registered however as they weren't verified I can't get in to update. Help!
Christopher_G
EE Community Support Team

OK, thanks @Cdcen

 

I've sent you a private message to get some more information from you. Please have a look and get back to me.

 

Thanks

 

Chris