EE unable to unlock
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06-08-2021 11:11 AM
I recently contacted EE to have my iphone unlocked, but have just received this message back
"This request cannot be completed as the device is paired to an OUK Corporate account, and can only be unlocked via the original account. "
Any idea what this means? I bought the phone 2 years ago as a refurbished via ebay so i'm assuming it's related to whoever had it before me but i can't find anything about OUK Corporate on google.
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06-08-2021 11:21 AM
@chris5555 The device was registered to a business account and only the business account holder can request the device to be unlocked.
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06-08-2021 11:21 AM
@chris5555 The device was registered to a business account and only the business account holder can request the device to be unlocked.
