Community Activity

EE xbox bundle with game pass and ee game card

I added an ee xbox series x with game pass and ee gamecard but my ee account is still under  that doesn't exist anymore. How will be able to access the game pass and game card if they sent it to my old email? And do they send game pass and game card ...

WiFi Pro Booster not getting a signal

I’m stumped with this. According to the EE app (manage, broadband) both my boosters show as ‘getting no signal’, if I click on them, they show as online (confirmed by the aqua light on the boosters) and that devices are connected to them and working....

Tinbum73 by Contributor
  • 2706 Views
  • 34 replies
  • 6 Helpful

Resolved! Can not link broadband account

I have recently switched over to EE broadband from sky.  I already have an ee mobile account.  I have been trying to link the broadband to my account but it will not work.  I have received emails saying “check out your bill by logging into to your on...

Linzage by Visitor
  • 3482 Views
  • 53 replies
  • 28 Helpful

My EE mobile app stopped working

Hi . My EE app doesn't work . It stopped working 4 days ago and every time when I'm trying to log in it says there seems to be a problem ....try again. So I tried to log in on website but there is only partially open and if I want to open all my acco...

Order

I ordered my phone on the 7th of May and it still isn’t with DPD how much longer should it take? 

Megan182 by Investigator
  • 31 Views
  • 6 replies
  • 0 Helpful

Apple tv

Good evening can someone help me out The other day I upgraded my SIM and got free Apple TV which was on offer I've followed all the instructions but even signed in it keeps coming up with free trial then subscription getting a bit frustrated now won'...

Resolved! watching tv on my laptop

Hi, do i have to pay to watch anything on my laptop ? I tried for the first time the other day to watch some sport on my laptop but nothing happened. when I look at the device management part in settings it says my device isnt registered and im not s...

Resolved! Device Unlocking Code not working

Hello,I am currently trying to unlock a Samsung Galaxy J3 (2016) from EE. I have entered the IMEI into the online tool, but the code it has provided is being stated as invalid when entered into the phone. Does anyone have any tips on how I can get th...

FGraves by Explorer
  • 1288 Views
  • 7 replies
  • 4 Helpful

Resolved! Plusnet Router on EE

I am switching from Plusnet to EE.I have the Plusnet Router setup exactly as I want it with devices being allocated fixed IP addresses and port forwarding all set up.Is it possible to use the Plusnet Router with EE?

Old_Guy by Explorer
  • 52 Views
  • 6 replies
  • 4 Helpful