Hoping someone can help as is getting frustrating now.
I registered for perk two years ago using my works (Police) email address and successfully validated and used a code for myself and one for my fiancé.
I recently tried to obtain another for my upgrade and it needed to be revalidated. I clicked to send the email but nothing came through. Did this over several days and nothing. I spoke to I.T. who said they checked from 1st October and nothing had been blocked. I also tried to register using my personal email and uploading a picture of my I.D. card. Despite two emails saying it was successfully validated when I tried to log on it said that it hadn’t been.
I’ve spoken to two people via customer services and after this my emails are no longer registered but if I try to register again it says my details, name etc., are already registered.
I just want to be able to register with my I.D. card cos it’s easier and get my discount.
Thanks.
