EE perk account deactivated

[Lucas196]

Good Afternoon,

I have EE perks attached to my MOD email address through the Defence Discount Service. My previous discounted contract ran out in Apr 20 and I went on the DDS to get a new code and the email was sent to my work email. As I've not been able to go into work the account has been deactivated as the registration was not completed within the allowed time frame. I've tried to re-register but it just says the email/number has already been registered. I cannot see a way of resetting this. I've tried speaking to EE customer service and they were not able to help. 

Any help would be greatly appreciated.

[user_id_hidden]

Hi there, 

Thanks for getting back to me. 

How do i send the requested information via a private message? 

Thanks, 

[Leanne_T]

Hi @user_id_hidden

I have your reply now 🙂

Thanks. 

Leanne.