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EE percks

Renz23
Investigator
Investigator

Hi 

I've signed up for the EE percks went through to my NHS email ect.. went to verify it and was saying wrong password. So pressed forget password but didn't send me an email to be able to change it. @Chris_B 

6 REPLIES 6
Leanne_T
EE Community Support Team

Morning @Renz23

 

Welcome to the community. 

 

Have you checked your junk/spam folder? 

 

Did you enter your work email when you requested the reset password email? 

 

Thanks 🙂

 

Leanne. 

Morning 

 

Yes used work email when did it  and check junck/spam.

😊

Morning 

@Leanne_T 

Yh I did use my work email when I requested new password. And I've checked both junk/spam folders 

Leanne_T
EE Community Support Team

Thanks @Renz23

 

Are you entering the password manually or is this saved? 

 

Leanne.

@Leanne_T 

Am writing it in manually.

Leanne_T
EE Community Support Team

Perfect thanks @Renz23

 

In this case, I've sent you a private message for some extra details 🙂

 

Leanne.