EE Perk account deactivated

[WillHMoore]

Hey, 

I failed to activate my EE perk account within the allotted time frame and it keeps saying my account has been deactivated.  

I have contacted customer services who stated that my IT department needed to reset my email. However, my IT department state that it is an EE issue. EE need to reactivate my account. I feel like I am going around in circles! 

I've tried resetting my password, but with no luck!

Any help is appreciated. 

Will 

[WillHMoore]

Hey. 

I am having the same problem. I didn't activate my account within the 2 day timeframe and it keeps saying my account has been deactivated. My IT department don't know how to sort it. Any help is appreciated!

Will 

[Leanne_T]

Hi there @WillHMoore

Thank you for coming to the community.

To help you with your Perk account, I have sent you a private message on here for some details.

If you can take a look and get back to me 🙂

Leanne.

[JL68]

My ee perks account has been deactivated apparently because I didn’t complete the registration process in time. Can you help please. 

[James_B]

Hi @JL68,

Welcome to the EE Community. 🙂

Yes, I can help with this. I've sent you a private message to grab some details.

James