The EE Community

Switch from BT … to EE 1.6

Hi All,Just about to reach end of contract on BT and see offers to switch the plan to EE. However when I go through the process, I can only get the 900mb package, but if I go on EE as a new customer I can select the 1.6gbs package.  any idea on how I...

Samsung flip fone powers down when flipped

Did not receive 24 month Xbox ultimate and £70 EE Game Card with Xbox Series X

I ordered a Xbox series X bundle with 24 months of Xbox ultimate and a £70 EE game card and when it arrived only the console was in the box with no cards, have received no emails, texts or anything in the post so far. Any ideas when I will get these ...

WiFi Calling keeps self-disabling

I switched from BT to EE (mobile only) a few weeks ago and have since had problems with WiFi Calling which keeps repeatedly self-disabling, often when I switch on in the a.m. to find WiFi Calling switched off. Or someone says they can’t hear me and I...

Unable to buy sim only plan as an existing EE customer from EE Wbebsite ???

Tried buying all rounder plan with one extra  - £33 reduced to £20 . However, when you log in as ee customer,  the page reverts back to home and can't proceed further. Is it a con or technical issue?

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

Apply to have a mobile phone mast installed

Hi,  Wanting to find out how a small business would go about appyling to have a phone mast installed on private land?