Hello, I've ordered a google pixel 6 it was supposed to arrive nearly a week ago, it got sent to the wrong address for some reason and now I can't contact EE. On Monday someone from EE phoned me asking if I had an issue because I was on the support page and I said yes my phone got sent to the wrong address and she said we'll fix that for you, Bye! And she just hung up. Spent 4 hours on chat with people who barely speak English, went up 4 levels of supervisors just to be told that the phone was sent back to EE, spent over 2 and a half hours yesterday on the phone but no one picked up and today I get a letter saying that my first bill is due. What the **bleep** is going on, I come home from work and this is the last thing that I should be dealing with, I don't know what to do, they're going to take money out of my account on top of the base price for a phone that I don't have.
