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Community Activity
Mobile internet works slowly or doesnt work at all
Hi all,since las t friday my mobile internet works very slowly or doesnt work at my work place. Signal is good and it was workling absolutely fine before last friday. Am having nearly 100gb to use on data. Restarted phone and settings. Still very wea...
Contract
My partner set up a deal so she knew exactly what she would pay each month yet she was charged far more. When she tried to sort the problem and asked to move to a cheaper deal she was refused even though the deal had been sent to her account. She ha...
Pin issue when delivered to store
Ive ordered a new phone for store collection due to working late, had a txt saying was being delivered to store today with a time slot, I had some time off work as i had a doctor's appointment so thought I'd collect whilst was at it as is round the c...
Resolved! Anyone able to text "BLACKOPS6" to 150 for the code?
Hi I'm not currently with EE but I'm really wanting to get the free skin you can get from the EE Black Ops 6 Promotion. All you need to do is text "BLACKOPS6" to 150 and it'll give you a code for free, it doesn't cost anything and it's completely f...
Website complaint
I switch from BT to EE broadband in the New Year. Despite several telephone calls and a visit to the local shop, EE are unable to link my mobile and broadband accounts.Recently tried to upgrade my SIM only plan on the website. Surprisingly won't let ...
No update on job application
Hi,I applied for a role in one of your stores over a month ago and I'm yet to hear anything back and my application still says 'In Progress'.I noticed a week or two back that the job has been completely relisted with new posting date and everything s...
Resolved! Changing direct debit date in My EE
Hi I'm trying to change my direct debit date through My EE. The online guidance is to:"log in to My EE. go to Menu > Bills and payments > Direct Debit "The problem is there are no such options. It's just sending me round in circles. Under My EE there...
Unable to receive 2-factor authentication SMS texts
This seems to have started just in the last couple of days - I am not receiving some SMS messages, in particular the 2-factor verification codes from my bank and credit card company. However, some other numbers have been able to send me texts.This i...
6month Apple TV+
Hi. Can anyone help me. I have recently switched from Sky to EE.I was told I could receive 6month free trial with Apple TV+. When I clink on the link to activate and am diverted to Apple to register, it says I have to pay from month one and doesn’t m...
