cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Dropbox say sync issues are EEs problem

wesfreemanuk
Visitor

I find that Dropbox Android app's camera upload fails to sync on 4G unless i turn the feature off then on. This happens consistently.

 

I made a bug report with them, and after some discussion, reknstall etc. they said it must be the cell providers problem because it works on Wifi. Anyone else encountered this?

 

Nokia 8 with Android 9.

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Hi @wesfreemanuk and welcome!

 

Are you able to use other apps when on EE mobile data? This would be one way of establishing whether your data connection is working. It would also be beneficial to check whether your app has all relevant permissions active.

 

When the Dropbox app fails to sync, are you able to use other apps to transfer data?