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05-04-2021 09:14 AM
Hi
i have an unlimited data plan and have been in an area without WiFi so have been using my personal hotspot for both my phone and laptop.
however I have received a text to say I have used all of my data that I can gift?
does using your hotspot count as gifting data and what will happen now if I continue to use my personal hotspot
Solved! See the answer below or view the solution in context.
24-06-2021 05:56 PM
I don’t think this is right if paying for an Unlimited Plan
We go camping through the year and have just noticed we now can’t gift our daughter any data because I’ve used all the ‘gifting allowance’ while tethering my iPhone to my non cellular iPad.
I don’t understand why EE does this, is there any special reason we use the gifting allowance first when a customer has an unlimited allowance?
Why are customers not using their unlimited allowance in every case, so when they DO need to gift, then the pot is there to give, seems very unfair with the costs we are paying.
I thought that was the whole point of a gifting allowance, was to gift…not use first hand!
24-06-2021 06:07 PM
@LisaN_88 Then you gift data as soon as your monthly cycle starts. This policy has been in place as soon as unlimited plans become available.
Please remember that EE don’t have to allow this but they do.
any data use first will be from what your allowance to gift as it’s only one data allowance on your tariff.