Do I have to activate my new phone straight away?

Amanda1809
Investigator
Investigator

‎05-11-2020 02:06 PM

I've ordered new phones for the kids but one will arrive tomorrow and one in two weeks. Do I have to activate the phone tomorrow or can I wait until the other arrives? Both are already on EE with their current phones.

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Chris_B
EE Community Star
EE Community Star

‎05-11-2020 02:10 PM

@Amanda1809   No you don’t.  If they are on contract that contract through will start even if they are not activated.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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