Delivery iphone 13 pro max

[Kmego26]

Hi all, I placed an order similar time to a lot of people who have now got dpd updates. Where did you locate your tracking numbers? I haven't received no help from EE as a new customer. Quite terrible service. I understand there's a delay etc. But some help would be appreciated enormously. Thanks peeps

[Katie_B]

Hello @Kmego26. 

Welcome to EE.

iPhone 13 orders are being dispatched on a first come, first serve basis as stock arrives from Apple.

Our delivery partner DPD will contact you by text by 8pm the day before delivery to let you know to expect your order the following day.

The date you receive your iPhone 13 may vary depending on the colour and size variant you have pre-ordered, but we expect to receive regular deliveries from the manufacturer and will be getting them out to you as quickly as we can.

We’re working as a matter of priority to get your iPhone 13 Pro Max to you as swiftly as possible, when you receive a message from our courier DPD, please follow their guidance.

Katie 🙂

[Kmego26]

So after I posted, rather than tailor a reply to my queries, it looks like you have copy and pasted a generic comment. Thanks for whatever help you think you may have provided. 

[Katie_B]

Hi @Kmego26. 

As soon as your order progresses you will be provided more information, alternatively any updates regarding stock will be added to the iPhone 13 delivery queries thread.

If you wish to check your order, please give our customer care team a call. 

Katie.