Data transfer from Huawei P20 to Huawei P40 lite

[Ladyfiona]

Can anyone please advise the best way to transfer data?  I have tried using Phone Clone and this has not been successful.  Any advice would be greatly appreciated.  Thank you.

[Leanne_T]

Hi @Ladyfiona

Thanks for coming to the community.

Did any data transfer when you used clone phone?

When you tried to transfer your data did you get an error message?

Thanks 🙂

Leanne.

[Ladyfiona]

Hi Leanne

Thanks for your reply. I didn't get any error message.

I left the phone clone tibrun for 12 hours and nothing transferred. Any suggestions.

Thanks Karen

Sent from my Huawei Mobile

[Leanne_T]

Hi there @Ladyfiona

Thanks for coming back to me.

Can you try the steps to transfer your data on the Huawei Clone phone support page and let me know if this works for you?

Speak soon 🙂

Leanne.