Data allowance

CM68
Visitor

‎02-10-2021 07:38 AM

Don’t understand why I am suddenly exceeding my data allowance. I only use my mobile for a few calls but mainly texts and WhatsApp. Broadband is via another supplier 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-10-2021 08:23 AM

Hi @CM68 

 

What tariff and data allowance do you have? 

 

When you text BA to 150 what does it say?

 

WhatsApp uses data if you didn't know. 

 

Thanks

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.