Data Sim cannot be added to EE account

JeffT
Explorer

‎12-09-2020 01:57 PM

To add a device the EE want me to  add the phone number of the sim to be added. Once done  they send me a text to confirm but I cannot get texts and therefore the code needed from my Huawei Mobile device  for the sim to be added.

I am going round in circles!

 

 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎12-09-2020 04:49 PM

Why can't you get texts? What is this Mobile device?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JeffT
Explorer
In response to XRaySpeX

‎13-09-2020 06:11 PM - last edited on ‎13-09-2020 07:07 PM by EE Community Moderator

Thanks for asking .
The device is a huawei mobile broadband unit so no texts.


Jeffrey 
xxxxxxxx@xxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to JeffT

‎13-09-2020 08:03 PM

Most MBB routers do texts. Login to it & look for the SMS section.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful