Community Activity
Can’t link my EE TV subscription to EE TV app
Hi, I’ve completed setup for EE TV fine and called EE, as the EE TV app does not recognise a subscription to my account and same login details.i have signed out of the app and deleted, reinstalled it and paired to my tv and I am still getting an erro...
remove item from basket
I have spent hours trying to remove a phone from the basket. I have not confirmed the order, but for piece of mind I would like it out of the basket. Tried looking at previous answers about using a pencil app? and clearing Google cookies(didn't wo...
Apply to have a mobile phone mast installed
Hi, Wanting to find out how a small business would go about appyling to have a phone mast installed on private land?
Resolved! Disney plus app on EE Tv
This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
No 5G for Pay as you go
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
App doesn’t work ever, it’s been 2 years at least!
I never get to view my bill or check my contract because the app has never worked and I’ve been with you more than 2 years. I won’t go into the shop ever again because I had such terrible service and was lied to and conned by them when I took out my ...
Convert from monthly contract to pay as you go porting number
Hello I have been leaving abroad for quite some time and been paying for a monthly EE SIM, which I use only to receive text from my UK bank. Instead of cancelling my contract (first option) could you kindly tell me whether I could 'downgrade' to a PA...
Resolved! Missing phone upgrade
Hi,I ordered an upgrade and paid for it on March 31st. Since then no phone, no emails and no way to contact you as I am abroad. Please can you respond asap so I can figure out what went wrong. Thanks. I've been an EE customer for over 10 years.
WiFi Calling keeps self-disabling
I switched from BT to EE (mobile only) a few weeks ago and have since had problems with WiFi Calling which keeps repeatedly self-disabling, often when I switch on in the a.m. to find WiFi Calling switched off. Or someone says they can’t hear me and I...