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Cant watch football on ipad

rookeries
Investigator
Investigator

‎23-12-2020 06:06 PM

Hi


Im trying to watch football on iPad whilst in Ireland. 

 

When I try and watch football on iPad via Now TV it tells me the following

You can turn on 3G/4g playback in my account but I may be charged 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎23-12-2020 08:15 PM

@rookeries  it says you may be charged because it doesn’t know that you can use your allowances whilst in the EU and Ireland is in the EU and your EE allowances cover you whilst there but from December 29 you will no longer be able to do this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
rookeries
Investigator
Investigator
In response to Chris_B

‎23-12-2020 09:18 PM

Hi

 

Thanks for your response but I’ve sorted it now. I had to go into NOW tv account app and turn off the Wi-fi. 

what do you mean from Dec 29th I won’t be able to do this. 

Thanks Ann

0 Helpful
Jon_K
Former EE Employee
In response to rookeries

‎24-12-2020 07:56 AM

Thanks for letting us know you got this sorted, @rookeries.

 

I hope you enjoy watching any football that is on over the festive period 🙂

 

Jon

0 Helpful