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Cancelling an upgrade

ZeusFolkes
Explorer

I recently upgrade and was given a lenovo m8 tablet for free as been advised by the staff in the EE store. I've checked my accounts and it's an added plan for 24 months at £14. I do not need another plan. So how do I cancel? Its not been used.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@ZeusFolkes  You’ll have to take this up with the store.  It was a free tablet as in no upfront cost but all devices that you get are contacts.  You have been miss sold. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.