Cancelling an upgrade

ZeusFolkes
Explorer

I recently upgrade and was given a lenovo m8 tablet for free as been advised by the staff in the EE store. I've checked my accounts and it's an added plan for 24 months at £14. I do not need another plan. So how do I cancel? Its not been used.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@ZeusFolkes  You’ll have to take this up with the store.  It was a free tablet as in no upfront cost but all devices that you get are contacts.  You have been miss sold. 

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