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Cancellation

Jasro1995
Visitor

I am in my 14 day cooling off period and would like to cancel my broadband package, it is not a reliable connection 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

To cancel your EE BB & Home Phone within your cooling-off period either:

  • if you no longer want any BB at your location, you phone EE on the Freephone no. in my sig. OR
  • if you want to migrate your BB to another ISP other than VM, you apply to them directly & they'll take care of everything.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

To cancel your EE BB & Home Phone within your cooling-off period either:

  • if you no longer want any BB at your location, you phone EE on the Freephone no. in my sig. OR
  • if you want to migrate your BB to another ISP other than VM, you apply to them directly & they'll take care of everything.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP