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Cancellation a SIM Only Contract

Koko7
Visitor

‎10-12-2020 10:02 PM

I had signed to a new contract on 5th December in-store. Now i changed my mind and want to cancel it. It is possible within 14 days?

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎10-12-2020 10:08 PM

Hi @Koko7 and welcome to the EE community

 

Unfortunately, retail shop purchases do not have any statutory "change of mind" right of return, and the only way you will be able to cancel this contract is if there are coverage issues.

 

I recommend a read of this EE help article, the second bullet point covers your situation.