Can’t reset EE perks password

[Hannah885]

Hi

I need to upgrade my phone, every time I log into my perks it’s stating password not recognised and when I reset password, I don’t receive one. I’ve checked my inbox and junk and nothing.

thanks

[Leanne_T]

Hi @Hannah885

Thanks for coming back to the community. 

Could you check your private messages one of the team sent you a message yesterday to help you with your perk account 🙂

Speak soon. 

Leanne.