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Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Possible to choose a broadband 'go live' date? (FTTP, switch from another ISP)
When ordering EE Broadband, is it possible to choose a date when the service will 'go live'? This is for a full fibre (FTTP) service, taking over an existing (already installed and operational) Openreach FTTP line with a service currently provided by...
Disappointed with ee executive complaints
@EEcust Disappointed with @EE — charged us for services we never received, ignored multiple complaints, and offered zero support. Completely unacceptable service. Customers deserve better. #CustomerServiceFail
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Unable to make or receive calls in China, but I am receiving texts.
I am in China right now, and despite having paid for a roaming pass, i can't make or receive calls.Any suggestions? After dialling, there is no tone and it just hangs up. I need to get through to change a flight so it's quite urgent! No live chat on ...
An absolute joke
EE is a scam, they've been charging an extra £35 a month for the past year for a phone that's been paid off. If you miss a single message from them that's the repercussion. They refused to offer a full refund, glad we could donate to a useless charit...
Ee and sky q wifi booster issue
Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...
When will we gain back access
When will the maintenance finish??
How do I get full fibre broadband?
Hi.I was originally a BT broadband customer. When with BT, I had to sign up for part fibre (FTTC), and then could request an upgrade to full fibre. As I live in a block of flats, BT would request via Openreach, Openreach would contact the londlord, t...