Community Activity

Disappointed with ee executive complaints

@EEcust Disappointed with @EE — charged us for services we never received, ignored multiple complaints, and offered zero support. Completely unacceptable service. Customers deserve better. #CustomerServiceFail

7112 by Explorer
  • 24 Views
  • 4 replies
  • 0 Helpful

EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by Explorer
  • 17 Views
  • 5 replies
  • 0 Helpful

An absolute joke

EE is a scam, they've been charging an extra £35 a month for the past year for a phone that's been paid off. If you miss a single message from them that's the repercussion. They refused to offer a full refund, glad we could donate to a useless charit...

Ee and sky q wifi booster issue

Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...

How do I get full fibre broadband?

Hi.I was originally a BT broadband customer. When with BT, I had to sign up for part fibre (FTTC), and then could request an upgrade to full fibre. As I live in a block of flats, BT would request via Openreach, Openreach would contact the londlord, t...

SaskiaB by Investigator
  • 87 Views
  • 7 replies
  • 2 Helpful