Can I Only See EE Devices Connected To My Router?

[Emma9000]

I'm trying to see what devices are connected to my router. I have logged into the router but can't find this information any where? It only says 3 devices connected for example but no where does it say what these devices are?

I read someones post who said it will only show EE devices, is this correct? Poor service if true. 

[XRaySpeX]

Is this mobile or fixed home BB? Which router?

No router will only show devices of its own manufacturer. Whatever post you read is boloney.

[Emma9000]

Thanks for your reply. 

It is a EE 4GEE Home Router 2017

[XRaySpeX]

Where it says that 3 devices are connected there should be a link or button to Connected Device(s) . On my diff 4GEE router it's under Connection / Connection Status / WLAN Status.

[Emma9000]

Thank you for your message. There is no option to click that. It only states the number of devices connected. 

[XRaySpeX]

Have you logged into it or are you just reading off its home page?

[Emma9000]

So it says about the number of devices connected on the first screen. And then when I log in there is no Connection options. I only have along the top - Home - Status - Services - Settings - Device - User Guide

I have been through all of these and no where states about devices connected?

Thanks for your help.

[XRaySpeX]

I would've thought it'll be under Status.

[Emma9000]

Thank you but under Status there is a Wifi section, which does again state how many connected users there are, but no where for details on what devices these are. 

[Leanne_T]

Hi there @Emma9000

Thanks for posting on the community. 

If you don't have the device information showing, please give us a call on 0800 079 8586 our Mobile Care team will get this looked into further for you 🙂

Thanks.

Leanne.